Return & Refund Policy

Satisfaction guaranteed

If something isn't right with your order, contact us within 7 days of delivery and we'll make it right.

Eligible returns

• Products damaged in transit
• Wrong item delivered
• Unopened products in original packaging

For hygiene reasons we cannot accept returns of opened oral-care products unless they arrived damaged or defective.

Refunds

Approved refunds are issued to your original payment method. Cash-on-delivery orders are refunded via Whish Money transfer or store credit — your choice.

How to start a return

Message us on WhatsApp or email us with your order number and a photo of the item, and our team will guide you through the process.